1. Introduction
Resal Technology Company ("Resal", "we") is committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, process, store, and share your personal information when you use our digital platform and services.
Note: This is a working translation of the canonical Arabic policy. The Arabic version remains authoritative until legal counsel signs off the final English text.
2. Data we collect
We collect the data you give us directly (name, email, phone, company), data your browser sends (IP, device, cookies), and data generated through your use of the platform (transactions, redemptions, audit logs).
3. How we use your data
To deliver the services you contract for, to comply with regulatory obligations, and to improve the platform. We do not sell personal data and do not share it with third parties except as required to operate the service or by law.
4. Your PDPL rights
Under the Saudi Personal Data Protection Law (Royal Decree M/19), you have the right to access, correct, delete, or restrict processing of your data. Contact dpo@resal.me to exercise these rights.
5. Data retention and security
We retain personal data only as long as needed for the purposes for which it was collected, plus statutory retention periods. Data is encrypted in transit and at rest and access is governed by role-based permissions with full audit trails.
6. Contact
Questions about this policy or your data: dpo@resal.me. Postal address: Data Protection Officer, Resal Technology Company, Jeddah, Saudi Arabia.